Expire in: 19 days
Service Department Coordinator
Cardiff
£negotiable depending on experience
We are looking for an organised, proactive and customer-focused Service Department Coordinator to join our client in Cardiff
As the first point of contact for customers, you will play a key role in delivering exceptional customer service while supporting the day to day operation of the department. Working closely with the Service Manager and Management Team, you will coordinate activities, maintain accurate records and help ensure customers receive a professional and efficient service.
The role
* Act as the first point of contact for customer enquiries, providing a professional and helpful service.
* Coordinate service appointments, customer visits, validations and exhibitions.
* Maintain accurate customer information within the CRM system.
* Support the Service Manager by resolving customer queries and gathering information for more complex requests.
* Prepare reports, documentation and administrative support for management, projects and tenders.
* Monitor company loan equipment and ensure accurate tracking.
* Assist with KPI reporting and help identify opportunities to improve departmental processes and efficiency.
* Ensure company procedures and documentation are completed accurately and on time.
The Person
You will be an excellent communicator with strong organisational skills and a keen eye for detail. You will be confident using Microsoft Office, and comfortable working with CRM systems. You will enjoy working in a fast-paced environment, managing multiple priorities while maintaining a high standard of customer serviceDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Service Department Coordinator job near me in Cardiff, South Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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