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Service Desk Analyst
Job Posted: 8 hours ago
Salary: £ 14.29 - 14.29 / Hour
Job Type: Temporary
Location: Swindon, Wiltshire
Expire in: a month
Job Description
£14.29ph (Temporary - Permanent for the right candidate)
📍 Swindon - on site 3 days per week (🌟NON - NEGOTIABLE🌟)
⌚ 35 hours per week
Are you passionate about technology and love helping others? Do you have some IT support experience but looking for your next opportunity in IT? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have the perfect opportunity for you!
The role
Efficiently log IT incidents and service requests using our ticket system.
Manage calls to the highest quality standard, including using a standard greeting, correct triage of calls, and explaining next steps when necessary.
Perform remote troubleshooting through diagnostic techniques and ensure high-standard triaging of calls.
Support a variety of technologies including Audio Visual systems, desk and mobile phones, laptops, Microsoft Dynamics, Office 365, and in-house applications.
Quickly escalate major incidents to IT management, obtaining detailed information about the incident and its impact.
Maintain excellent communication skills and a strong desire to assist othersBefore You Apply
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Looking for your next career move? Join a top company hiring Service Desk Analyst job near me in Swindon, Wiltshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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