Hiring Now: Service Desk Analyst Near You – Apply Today!
Your Next Service Desk Analyst Job Starts Here – Apply Now!
Service Desk Analyst
Job Posted: 3 hours ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Newport
Expire in: a month
Job Description
Service Desk Analyst
📍 Newport
💰 Up to £30,000
What You'll Do:
Join a fast-growing support team delivering high-quality 1st and 2nd line technical support across a wide range of self-serve solutions. You'll be the first point of contact for customers, helping them stay up and running across both mobile and static platforms. You'll be part of a rotating shift pattern covering 8 AM to 8 PM, seven days a week, with occasional on-call responsibilities.
This is a hands-on, office-based role at our Newport site, offering excellent opportunities for growth as the team continues to scale.
What You'll Bring:
Previous experience in a customer-facing service desk role (2+ years)
Strong working knowledge of Windows OS and networking (DHCP, routing, wireless)
Familiarity with both Windows and Android environments (50/50 split)
Excellent communication skills and a 'customer first' mindset
Experience supporting Office 365 and troubleshooting common issues
Ability to remain calm under pressure and solve problems independently
A degree in an IT-related subject is highly desirable
Why You Should Apply:
This is a brilliant opportunity to join a tech-forward business where you'll have real impact. If you're passionate about delivering great customer support, want to work with the latest technologies, and thrive in a dynamic environment, we'd love to hear from you.
Ready to Apply?
Contact Lewis Allen to find out more.
Please apply with a CV and a cover letter outlining why you're perfect for the role.
Know someone great for the job? We offer a referral scheme-just get in touch!
Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunitiesBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Service Desk Analyst job near me in Newport! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).