Hiring Now: Service Engineer Near You – Apply Today!
Your Next Service Engineer Job Starts Here – Apply Now!
Service Engineer
Job Posted: a day ago
Salary: £ 32,500 - 35,000 / Annum
Job Type: Permanent
Location: Redditch, Worcestershire
Expire in: a month
Job Description
Job Title: Technical Support Engineer
📍 Location: Redditch
💼 Employment Type: Full-Time / Permanent
💰 Salary: £32,500 to £35,000 per annum
🔧 About the Role:
We are seeking a Technical Support Engineer to join our dynamic Warranty, Service and Overhaul Team. This is a fantastic opportunity for someone with a strong technical background in manufacturing or engineering who thrives on solving problems and delivering top-tier support to customers post-dispatch.
You'll play a vital role in diagnosing issues, providing remote and on-site assistance, and ensuring that our products continue to meet high standards of performance and reliability.
🔍 Key Responsibilities:
*
Provide technical support to customers via email, phone, and Teams meetings
*
Troubleshoot and resolve complex technical problems; perform necessary repairs
*
Investigate returned products to identify root causes and improvement opportunities
*
Maintain detailed documentation of customer interactions and resolutions
*
Collaborate with Quality and Engineering teams to resolve recurring issues
*
Manage and process warranty claims in a timely and effective manner
*
Proactively communicate updates and solutions to customers
*
Oversee spare parts inventory and order replacements when needed
*
Ensure all work is carried out in compliance with internal and industry standards
*
Occasionally provide on-site support and customer visits
🛠️ What We're Looking For:
*
Background in technical manufacturing or engineering
*
Ability to read and interpret technical drawings
*
Strong problem-solving and technical troubleshooting skills
*
Excellent verbal and written communication skills
*
Comfortable explaining technical concepts to non-technical users
*
Capable of working independently and managing multiple tasks
*
High attention to detail and accurate data presentation
*
Flexible, team-oriented and proactive approach to work
*
Able to remain calm and effective under pressure
*
Experience working in a fast-paced, diverse environment
✅ Why Join Us?
*
Be part of a collaborative and experienced team
*
Play a key role in customer satisfaction and product improvement
*
Competitive salary and benefits package
*
Opportunities for growth and professional development
*
Work in a supportive environment where your expertise is valuedBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Service Engineer job near me in Redditch, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).