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Service Engineer
Job Posted: 3 days ago
Salary: £ 43,400 - 44,300 / Annum
Job Type: Permanent
Location: Nationwide
Expire in: 25 days
Job Description
Remote within EU | Travel Required | Full-time
SYR is representing a pioneering maritime technology start-up, delivering the world’s first real-time anchor monitoring system. Our solution makes anchoring safer, more sustainable, and proactive by providing intelligence that previously did not exist.
We are now seeking a Service Technician to strengthen our field operations and technical support – a role critical to our growth and customer success
Responsibilities
As our Service Technician, you will be the technical backbone supporting:
* Sales Team – Assist with technical documentation, pre-sales consultations, and demos
* Installers – Support installation partners during deployments of the AnchorGuardian system
* Customer Support (Level 2) – Troubleshoot complex issues escalated from first-line support
* Training – Conduct onboarding and technical training for distributors and partners
* Collaborate with R&D to feed field insights back into product development
* Participate in international installations, sea trials, and pilot programs
Qualifications
* Maritime background or strong interest – ideally a former Chief Engineer or similar
* Minimum 3 years of work experience in a technical, hands-on role
* Fluent English (spoken & written); Italian, French, or Spanish a strong plus
* Skilled in CAD design (e.g. SolidWorks, AutoCAD)
* You take initiative and ownership without waiting for direction
* Strong communication and problem-solving skills; customer-facing experience preferred
* Familiarity with marine electronics, experience with marine electronics, sensors, or system integration (NMEA etc.) is a strong plus
* Comfortable with mechanical installations or working with marine equipment on-site
* Willingness to travel within Europe and occasionally beyond
* Location: Remote (preferred base in the Mediterranean region)
* EU citizenship required (legal work eligibility in the EU)
Why Join Us?
* Be part of a category-defining innovation in maritime safety
* Work in a fast-paced, mission-driven environment
* Flexible remote work setup, with regular travel to mainly in the Mediterranean
* Competitive compensation and opportunity for long-term growth
You are a great fit if you:
· Enjoy solving real-world technical problems
· Are comfortable being the face of the company in the field
· Thrive in fast-moving, collaborative teams
· Want to be part of something truly novel and impactfulBefore You Apply
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