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Service Engineer (South East England)

Job Posted: a day ago

Salary: £ 36,750 - 36,750 / Annum
Job Type: Permanent
Location: South East

Expire in: a month

Job Description

A leading manufacturer of gas, electric and solid fuel heating appliances, supplying customers and dealer networks throughout the UK, due to continued growth, are seeking an experienced Field Service Engineer to join their established service team covering East Anglia and the South East, including Cambridge, Peterborough, Chelmsford, Colchester, Ipswich and surrounding areas.

 This territory is ideally suited to candidates based in the South East of England, perhaps around Bury St Edmunds, Newmarket, Cambridge, Ely, Ipswich, Colchester or nearby, as they would be ideal locations 

 Reporting to the Service Manager and working closely with the wider technical support team, you will carry out warranty work, annual servicing, fault diagnosis and repairs on a range of domestic heating appliances. You will also support dealer showrooms and undertake chargeable servicing and repair work for customers.

 This is a field-based role and will involve travel throughout the UK. Overnight stays of up to four nights per week may occasionally be required.
 
The Role
 
As a Field Service Engineer, your responsibilities will include:
  
Carrying out warranty repairs on gas, electric and solid fuel heating appliances 
Diagnosing faults and identifying root causes 
Determining whether issues relate to manufacturing, installation or user operation 
Completing annual servicing and preventative maintenance work 
Servicing and maintaining showroom appliances within dealer networks 
Recording service activity, technical findings and repair details accurately 
Processing customer payments for chargeable work completed on site 
Ensuring all work complies with relevant health, safety and industry regulations 
Returning faulty components for investigation and testing where required 
Attending technical and product training courses  About You
 You may currently be working as a:
  
Field Service Engineer 
Service Engineer 
Gas Engineer 
Domestic Gas Engineer 
Heating Engineer 
Appliance Engineer 
Combustion Engineer 
Installation & Service Engineer  To be successful, you will ideally have:
  
Previous field service or maintenance experience within the heating industry 
Experience servicing heating appliances or similar domestic equipment 
Strong fault-finding and diagnostic skills 
Excellent customer service and communication skills 
Good IT skills, including Microsoft Office and email systems 
Full UK Driving Licence 
Ability to work independently and manage your own workloa  If you have a strong heating industry experience but do not hold every qualification listed you are very much still encouraged to apply.

Essential Qualifications
  
CCN1 (Domestic Core Gas Safety) 
HTR1 (Gas Fires & Wall Heaters) 
CONGLP1 (LPG Changeover) 
CPA1 (Combustion Analysis) 
Current Gas Safe Registration  Desirable Qualifications
  
OFTEC Certification 
Part P Electrical Safety 
Electrical Safe Isolation 
HETAS Certification 
HETAS H002 / HETAS H003 / HETAS H004 / HETAS H006  
 Benefits
  
Salary up to £36,750 per annum plus overtime opportunities 
Fully equipped company van 
Electric Vehicle Lease Scheme 
Cycle to Work Scheme 
Employee Assistance Programme 
Retail, supermarket and leisure discounts 
Staff discount scheme 
Enhanced holiday entitlement & Flexitime scheme 
Ongoing manufacturer training and development  Why This Role?

 This is an excellent opportunity to join a respected manufacturer with a strong reputation for quality products, technical excellence and employee development. You'll receive ongoing training, excellent support from an experienced service team and the opportunity to build a long-term career within a growing organisation.

Sounds like a new move for you?  Apply now! 

Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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