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Service Manager

Job Posted: 17 days ago

Salary: £ 37,000 - 48,000 / Annum
Job Type: Permanent
Location: Ipswich, Suffolk

Expire in: 11 days

Job Description

Service Manager
📍 Ipswich
💰 £40,000 – £48,000

The Opportunity

We’re working with a well-established and high-performing dealership in Ipswich that’s looking to appoint an experienced Service Manager. This is a fantastic opportunity to lead a busy aftersales department, drive performance, and deliver an exceptional customer experience.

Key Responsibilities

  * Oversee the day-to-day running of the service department

  * Lead, motivate, and develop the aftersales team

  * Drive performance against KPIs, including revenue, labour sales, and customer satisfaction

  * Ensure efficient workshop loading and productivity

  * Maintain high standards of customer service and retention

  * Manage budgets, costs, and departmental profitability

  * Ensure compliance with manufacturer standards and company processes

About You

  * Previous experience as a Service Manager or Aftersales Manager

  * Strong leadership and team management skills

  * Proven track record in driving performance and profitability

  * Excellent organisational and communication skills

  * Customer-focused with a hands-on management style

  * Full UK driving licence

What’s on Offer

  * £40,000 – £48,000 salary (depending on experience)

  * Opportunity to lead a successful, busy department

  * Supportive senior management team

  * Ongoing training and development

  * Clear progression opportunities

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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