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Service Manager

Job Posted: 12 days ago

Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: Ipswich, Suffolk

Expire in: 16 days

Job Description

Service Manager - Ipswich, Suffolk - Negotiable Salary + Benefits.

Are you an experienced Manager looking to lead and grow an exciting new service offering?

We are currently recruiting for a Service Manager to join an innovative and growing business based in Ipswich. This is a unique opportunity to take ownership of a brand-new area of the business. building and developing a nationwide network of third-party calibration and servicing partners while driving commercial growth.

Working closely with Sales, Marketing, Operations and Platform teams, you'll play a pivotal role in shaping the future of the business, ensuring high service standards and delivering outstanding customer experience.

Key Responsibilities: - 

Build, develop and manage a network of third-party calibration and servicing partners across the UK and Ireland
Recruit, onboard and support new engineering partners as the service offering expands
Act as the primary point of contact for partner engineers, developing strong long-term relationships
Carry out on-site visits to assess partner performance, ensuring quality, compliance and standards are consistently maintained
Support the rollout of new calibration and servicing disciplines through the company's online platform
Work closely with Sales and Marketing to develop and deliver the go-to-market strategy for the new department 
Contribute to pricing strategies, partner rate cards and margin management to ensure commercial success
Monitor partner performance, lead times and capacity to ensure customer demand is met
Collaborate with internal departments to continually improve delivery and customer satisfaction 

About You: - 

Previous experience in Service Management, Supplier Management or Partner Network Development
Strong commercial awareness with experience contributing to pricing and profitability
Highly organised with the ability to manage multiple suppliers, projects and priorities
Confident working across multiple departments to deliver business objectives
Comfortable travelling throughout the UK and Ireland to visit customers and partners
Self-motivated with an entrepreneurial mindset and a passion for building and growing new business opportunities 

Desirable Experience: -

Background within calibration, testing, compliance, facilities management or another form of quality / engineering 
Experience building or managing third-party supplier or subcontractor networks
Previous involvement in launching or growing a new department 

What's on Offer: - 

Negotiable salary between £50,000-£60,000
Permanent, full-time position
Access to a company car 
Monday to Friday working hours (standard days) 
Opportunity to lead and develop an exciting new branch of the business 
Autonomous role with genuine influence over business growth
Supportive and cooperative working environment
Excellent long-term career progression opportunities 

If you're looking for an opportunity where you have full autonomy to deliver growth. Apply today to find out more.

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Looking for your next career move? Join a top company hiring Service Manager job near me in Ipswich, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!