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Service Manager
Job Posted: 9 days ago
Salary: £ 55,000 - 65,000 / Annum
Job Type: Permanent
Location: Southampton
Expire in: 19 days
Job Description
Service Manager Required in Southampton, Hampshire:
Basic Salary From £55,000 + KPI Bonus
Commercial Vehicle Main Dealer
Monday to Friday 08:00 to 18:00 (1/2 hour unpaid lunch)
Every 3rd Saturday 08:00 to 12:00Our client, a leading Commercial Vehicle Main Dealer with over 35 years of trading experience, is seeking an experienced and dynamic Service Manager to oversee their workshop departments in Southampton, Hampshire. Our client works closely with numerous haulage businesses and commercial enterprises, offering exceptional service whether purchasing or maintaining commercial vehicles. The expertise provided by the aftersales team is crucial to their success.
We’ve worked with this client for several years, and they provide a fantastic working environment with a strong family ethos, including seasonal gifts at Christmas and New Year!
What’s in it for you as a Service Manager?
Competitive Basic Salary – From £55,000 depending on experience
KPI Bonus Scheme - OTE £65,000 +
A supportive, family-run environment
Career advancement opportunities within a growing group
Seasonal gifts and recognition for your hard workDuties of a Service Manager with our Client:
Oversee the operation of the service department, including assisting or covering workshop control during holidays/absence
Cultivate a successful business sales culture focused on customer service excellence, customer retention, and new business for both workshop and parts
Achieve high KPI standards, including MOT pass rates, 24hr breakdown results, Rex CSS reports, and maintaining dealer standards and audits
Fully integrate into systems and processes, covering job card creation, customer updates, retail costing, workshop control, and parts processes
Manage day-to-day workshop activities to ensure productivity, stock control, and quality performance measures are met
Increase efficiency, effectiveness, and profitability by engaging the team’s productivity and financial targets
Ensure robust, standardized policies are adhered to by all staff
Identify and implement training needs for all staff, including recruitmentWhat our Client expects of their Service Manager:
Proven experience in an Automotive Management or Workshop Controller role
Ability to work calmly under pressure and effectively manage the workshop
Strong management and leadership skills
Diligence and accuracy in all tasks
Computer literacy, including Microsoft Office
Proactive, positive attitude with a dynamic personality
A passion for contributing to ongoing successIf this Service Manager job interests you and you would like to know more about it or other Automotive Jobs in Southampton, please contact Martin Bane at Perfect Placement.
Our team of Automotive Recruitment Consultants shares a passion for finding jobseekers the best jobs in the Automotive Industry. If you are looking to enhance your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today!
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