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Service Manager – MHE Equipment
Birmingham
£45,000–£55,000 + EV Car, Pension & Benefits
Our client is a rapidly growing materials handling equipment business, partnered with a leading global MHE brand. They’re looking for an experienced Service Manager to lead a team of Field Service Engineers and workshop staff, ensuring exceptional service for their customers.
The Role
Manage Field Service Engineers & workshop teams
Act as the main contact for service issues & escalations
Maintain high service standards and customer satisfaction
Oversee budgets, costs, and performance
Drive continuous improvement in a fast-paced environment
What You Need
Proven Service Manager experience in the MHE sector
Strong technical knowledge of materials handling equipment
Customer-focused with excellent communication skills
Comfortable with budgets, KPIs, and service performance
Driven, resilient, and adaptable
What’s on Offer
Company EV
Pension scheme
Employee benefits package
Death in service benefit
Strong long-term career progression
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