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Service Manager - Refrigeration

Job Posted: 2 hours ago

Salary: £ 60,000 - 70,000 / Annum
Job Type: Permanent
Location: Dartford, Kent

Expire in: a month

Job Description

Service Manager – Refrigeration – Dartford
Location: Dartford
Salary: £60,000-£70,000 + Company Car + Bonus + Benefits
An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division across the South East.
This is a key leadership role, responsible for team management engineers and a supervisor, full P&L accountability for a growing branch, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.
The Role:
  * Oversee day-to-day service operations across the region South East and South Coast.
  * Manage and support a team of service engineers, including scheduling, performance, and development
  * Full responsibility for profit and loss, budgeting, and KPI tracking
  * Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery
  * Act as the main point of contact for escalations and technical support where needed
Background:
  * Proven experience in the industrial or commercial refrigeration, chillers/ HVACR sector, ideally with leadership or management exposure
  * Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)
  * Effective team leadership and communication skills
  * Customer-focused approach with a track record in account management
  * F-Gas certification and knowledge of ammonia systems highly desirable
Package:
  * £60,000-£70,000 basic salary
  * Company car or car allowance
  * Bonus scheme
  * 26 days holiday + 8 bank holidays
  * Private medical cover
  * Company pension
  * Clear career progression and development pathway

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