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Service Manager - Safe Accommodation
Job Posted: 15 hours ago
Salary: £ 25 - 25 / Hour
Job Type: Temporary
Location: Waltham Cross
Expire in: a month
Job Description
Role: Service Manager – Safe Accommodation
Based: Waltham Cross or Turnford
Rate: £25 umb
Start Date: ASAP
Duration: Temp ongoing
Hours: 37.5 hours Monday to Friday 9am – 5.30pm on site every day
Our client, a specialist charity, are recruiting for an Early Help IDVA with experience of working with victims/survivor as adults and/or children and understanding impact of DA on children as witnesses, and the impact on the relationship between mother and child/ren. Very experienced in Safeguarding - understanding risk and ability to manage crisis.
Synopsis of duties:
Management of all safe accommodation services in Hertfordshire (except for the by and for specialist refuge Kushi House).
Management of:
Senior Practitioners (CH, IH, Baldock and dispersed and resilience for Khushi).
Administration Support Officer.
Specialist Drugs and Alcohol Practitioner working with Partners to meet the needs of the clients.
Physical and Mental Health IDVA who will provide the Tier 3 support to clients.
Working in partnership with statutory and voluntary agencies, ensuring that safety is kept central to multi-agency work and the response to domestic abuse.
Management of in reach services providing activities and therapies to clients.
Assessing and monitoring the quality-of-service delivery so clients receive safe and appropriate client led support and that their voice is evident throughout.
Ensuring the safe accommodation contract is delivered in line with the terms and conditions of the contract.
Ensuring compliance with H&S within the safe accommodation.
Oversee staffing establishments/on call support to ensure they are consistent with the needs of clients to enable us to deliver safe service.
Providing guidance to frontline staff on a day-to-day basis, answering case queries and being on hand to provide support and advice as required.
Working with the CIC to ensure that staff have clear training and development plans in place to allow develop their skills and experience.
Completing regular case reviews and identifying service gaps to ensure all outcomes are being achieved.
Ensuring compliance with all organisational policies and procedure.
Gathering of information for commissioners, providing written reports and data as required.Essential Requirements:
Experience of managing safe accommodation services in the VAWG sector
Proven ability to communicate effectively both in writing and verbally.
DBS on update service or dated within the last 12 months
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