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Service Manager - Supported Tenancies
Job Posted: a day ago
Salary: £ 30,000 - 31,000 / Annum
Job Type: Permanent
Location: Bradford, West Yorkshire
Expire in: a month
Job Description
Job Title: Service Manager - Supported Tenancies
Location: Bradford, West Yorkshire
Salary: Circa £30,000 per annum (DOE)
Hours: Full-Time, Permanent - 35 hours per week, flexible between 9am-6:30pm, Monday to Friday.
Occasional out-of-hours emergency telephone support required.
Disclosure: Enhanced DBS required
About the Role We are seeking a committed and experienced Service Manager to oversee supported tenancy services for vulnerable clients. The successful candidate will ensure high-quality service delivery, manage and develop a dedicated team, and work closely with partners to help clients become tenancy-ready and achieve positive outcomes.
Key Responsibilities
Lead and manage supported housing services, ensuring excellent standards of housing-related support and intensive housing management.
Directly line manage Supported Housing Officers, Tenancy Management Officers, and other front-line staff.
Oversee referrals, allocations, and occupancy levels, ensuring compliance with contractual requirements.
Ensure service users receive tailored support plans and risk assessments to develop life skills and independence.
Manage budgets, maximise rental income, and minimise voids and arrears.
Promote equality, inclusion, and a safe, positive living environment.
Build and maintain strong partnerships with local authorities, agencies, and community organisations.
Uphold health, safety, safeguarding, and quality standards across all services.
About You
Proven experience in housing, supported living, or social care service management.
Strong leadership and team management skills, with a track record of developing and motivating staff.
Excellent organisational, problem-solving, and communication skills.
Ability to work flexibly, respond to emergencies, and manage multiple priorities.
Knowledge of housing legislation, safeguarding, and best practice in supported accommodation.
Benefits
Competitive salary circa £31,000 per annum (dependent on experience)
Permanent, stable role with a reputable organisation
Opportunities for ongoing training and development
Supportive working environment with a values-led approach
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