Hiring Now: Service Monitoring Analyst Near You – Apply Today!
Your Next Service Monitoring Analyst Job Starts Here – Apply Now!
Service Monitoring Analyst
Job Posted: 2 hours ago
Salary: £ 35,000 - 41,000 / Annum
Job Type: Contract
Location: Warwick, Warwickshire
Expire in: a month
Job Description
Service Monitoring Analyst
Hybrid - Warwick - 2 days onsite
Assignment Length: 8th December 2025 - 4th December 2026
Salary: Up to £41,000 per annum
We are actively looking to secure a Service Monitoring Analyst to join Experis.
Experis Consultancy is a global entity with a well-established team of over 1,000 consultants on assignment across 20 clients worldwide. Our UK operation is growing rapidly with ambitious expansion plans. We form part of the ManpowerGroup, collectively generating $20 billion annually.
Experis UK partners with major clients across multiple industries nationwide. Our approach is highly personal - we are passionate about training, technology, and career development for both our clients and employees.
Job Purpose / The Role:
You will be responsible for monitoring, analysing, and maintaining system performance for the NHS Electronic Staff Record (ESR) - a key HR and payroll system supporting NHS Trusts across England and Wales. The role focuses on ensuring system reliability, performance, and availability while adhering to defined service levels.
Your Key Responsibilities:
Monitor and analyse system performance across EBS modules to ensure availability and responsiveness.
Identify and resolve performance anomalies or trends, escalating issues where required.
Participate in incident management, providing clear updates to stakeholders during high-pressure situations.
Generate and interpret SLA and KPI metrics to support service reporting.
Maintain accurate documentation and reporting on monitoring activities.
Your Skills:
Familiarity with EBS modules (e.g. Financials, HRMS, SCM) and system architecture.
Proficiency with monitoring tools and solid understanding of concurrent processing and queue management within EBS.
Analytical mindset with strong attention to detail in identifying performance issues.
Excellent communication skills, confident in engaging with stakeholders during incidents.
Experience generating and interpreting SLA/KPI metrics.
Strong documentation and reporting skills.
Nice to have:
Experience monitoring and supporting Oracle E-Business Suite (EBS) in a production environment.
Exposure to ITIL processes (Incident, Problem, Change Management).
Experience with SQL and understanding of Oracle database performance fundamentals.
Benefits Include:
Contributory pension scheme
Employee Assistance Programme
Medical and dental cover
22 days holiday + bank holidays
Maternity, shared parental, and paternity leave
Sick payBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Service Monitoring Analyst job near me in Warwick, Warwickshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).