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Service & Operations Coordinator
Job Posted: 3 days ago
Salary: £ 30,000 - 36,000 / Annum
Job Type: Permanent
Location: Borehamwood, Hertfordshire
Expire in: 25 days
Job Description
Service & Operations Coordinator
Our client is a well-established electrical and maintenance services company based in Borehamwood, North London, seeking a proactive and organised Service & Operations Coordinator to join their growing team.
This is a varied and hands-on role that combines engineer scheduling, client communication, and invoicing responsibilities with general office administration. You’ll play a key part in ensuring the smooth running of daily operations — from booking jobs and dispatching engineers to managing paperwork and supporting management with project coordination.
Key Responsibilities
* Schedule and dispatch engineers efficiently, prioritising urgent works and ensuring deadlines are met
* Act as the main point of contact for engineers, providing updates, instructions, and support
* Liaise with clients to confirm appointments, handle enquiries, and manage expectations
* Prepare and issue invoices to clients, following up where required
* Maintain accurate records of jobs, schedules, and correspondence within the company system
* Coordinate follow-up works, materials, and any outstanding jobs
* Carry out general office administration including emails, filing, and document preparation
* Support management and the wider team with ad-hoc operational and administrative tasks
Requirements
* Previous experience in scheduling, coordinating, or dispatching engineers (electrical, maintenance, FM, plumbing, or similar sector preferred)
* Strong administrative background with experience in invoicing and office processes
* Excellent organisational skills and the ability to manage multiple priorities
* Confident communicator with a professional telephone manner
* Proficient in IT systems and comfortable learning new software
* Proactive, adaptable, and able to work in a fast-paced environment
Salary / Hours
* Salary: £30,000 – £36,000 per annum (depending on experience)
* Hours: Monday to Friday, 9:00am – 5:30pm
* Location: Borehamwood, North LondonBefore You Apply
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Looking for your next career move? Join a top company hiring Service & Operations Coordinator job near me in Borehamwood, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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