Hiring Now: Service Owner Near You – Apply Today!
Your Next Service Owner Job Starts Here – Apply Now!
Service Owner
Job Posted: 22 hours ago
Salary: £ 65,424 - 76,021 / Annum
Job Type: Permanent
Location: Cardiff, South Glamorgan
Expire in: a month
Job Description
Service Owner – Lead Digital Transformation in NHS Wales
Location: Cardiff (Hybrid working available)
Salary: NHS Band 8b £65,424 - £76,021 plus NHS Benefits, 28 days annual leave, NHS Pension (23.7% employer contribution)
Sector: Public Health & Digital Services
Are you a visionary Product and Digital Leader ready to shape the future of healthcare?
Join Digital Health and Care Wales (DHCW)—the digital delivery organisation of NHS Wales—as we redefine how digital services support primary, community, and preventative care across the nation.
This is a rare opportunity to lead a high-impact portfolio spanning Pharmacy, Dental, and Optometry, transforming fragmented products into coherent, user-centred services that improve the lives of patients, clinicians, and NHS staff.
What You’ll Be Doing
* Lead empowered product teams across multiple domains, aligning channels into a seamless service experience.
* Own the full service lifecycle—from discovery and design to delivery and continuous improvement.
* Represent your service at the highest levels, engaging with NHS Wales, Welsh Government, and UK-wide health stakeholders.
* Mentor and advise product professionals, building capability and confidence across teams.
* Champion a product-led culture, growing the Service Owner community and embedding best practice across DHCW.
What We’re Looking For
* Proven experience as a Product Leader, Service Owner, or Head of Product in digital delivery.
* Ability to align technology, operations, policy and process to deliver safe, effective, and sustainable services.
* Strong stakeholder engagement skills, with confidence operating at executive and system-wide levels.
* A strategic mindset with a relentless focus on user needs, outcomes, and continuous improvement
What This Role Is Not
* Not a traditional project or programme manager role.
* No rigid task lists or stage gates—this is service leadership, focused on solving real problems and delivering lasting impact.
Why Join Us?
* Shape one of the most impactful digital portfolios in NHS Wales.
* Work at the intersection of healthcare, policy, and technology.
* Be part of a culture that values openness, learning, and improvement.
* Make a real difference to how care is delivered across Wales.
Ready to Lead with Purpose?
Whether you're a private sector product leader seeking public impact, or a government digital veteran ready for your next challenge—this is your chance to lead meaningful change in health and care.
Apply now and help us build the future of NHS WalesBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Service Owner job near me in Cardiff, South Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).