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Service Owner Specialist

Job Posted: 2 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Coventry

Expire in: a month

Job Description

Cadent Gas Ltd

   Own the service. Drive the experience. Deliver excellence.    

 As our Service Owner Specialist, you’ll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability, you’ll be the go-to expert for operational excellence, incident resolution, and continuous improvement. 

This is a high-impact role where your leadership, technical insight, and stakeholder engagement will shape how Cadent delivers reliable, secure, and customer-focused IT services.

Why you'll love this role    

Service Leadership – Own the performance and integrity of critical IT services. 
Operational Impact – Ensure 24x7x365 service availability and rapid incident resolution. 
Strategic Influence – Collaborate with senior stakeholders and vendors to drive improvements. 
Continuous Improvement – Lead service reviews, audits, and performance reporting. 
Cross-Functional Collaboration – Work across IT, business, and supplier teams to deliver results.   

     What you'll bring:    

Extensive IT service management experience in a multi-sourced environment. 
Strong background in managing third-party service providers and SLAs. 
ITIL Foundation qualification (minimum). 
Proven ability to lead, influence, and manage change. 
Excellent communication skills with the ability to translate technical issues into business language. 
Experience with PRINCE2 and Agile methodologies. 
Strong customer service ethos and stakeholder engagement skills

Before You Apply

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Looking for your next career move? Join a top company hiring Service Owner Specialist job near me in Coventry! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!