Hiring Now: Service Reception Manager Near You – Apply Today!

Your Next Service Reception Manager Job Starts Here – Apply Now!

Service Reception Manager

Job Posted: 5 days ago

Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: Hedge End, Hampshire

Expire in: 22 days

Job Description

Service Reception Manager – Hedge End
Salary: £35,000 – £45,000 (depending on experience) + bonus
Location: Hedge End

Pembrook Resourcing are currently recruiting on behalf of a well-established dealership for an experienced Service Reception Manager to join their busy aftersales department in the Hedge End area. This is a fantastic opportunity for someone with strong leadership skills and a background in automotive aftersales to manage and develop a successful front-of-house service team.

The Role

As a Service Reception Manager, you will be responsible for overseeing the day-to-day running of the service reception, ensuring customers receive outstanding service while supporting the aftersales team in achieving departmental targets.

Key Responsibilities

  * 

    Managing and supporting the Service Advisor team

  * 

    Ensuring a high level of customer service is delivered at all times

  * 

    Overseeing workshop bookings and diary management

  * 

    Handling customer queries, complaints, and escalations professionally

  * 

    Monitoring service department performance and KPIs

  * 

    Supporting the Service Manager in driving aftersales revenue

  * 

    Ensuring all service administration and processes are completed accurately

  * 

    Maintaining strong communication between the service reception and workshop

Requirements

  * 

    Previous experience within a Service Advisor / Service Reception Manager role in the motor trade

  * 

    Strong leadership and team management skills

  * 

    Excellent customer service and communication abilities

  * 

    Ability to work in a fast-paced dealership environment

  * 

    Strong organisational and administrative skills

  * 

    Full UK driving licence

Benefits

  * 

    Competitive salary with bonus potential

  * 

    Company pension scheme

  * 

    Ongoing training and development

  * 

    Career progression opportunities

  * 

    Supportive and professional working environment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Reception Manager job near me in Hedge End, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!