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We are recruiting on behalf of a reputable automotive service centre in Billingshurst for an experienced Service Receptionist. This role is perfect for someone who thrives in a customer-facing environment, is highly organised, and has solid experience using the TechMan garage management system.
Key Responsibilities
Act as the first point of contact for customers - in person and over the phone
Book in vehicle services, repairs, and MOTs using the TechMan system
Provide accurate estimates and updates to customers
Liaise between customers and the workshop to ensure timely progress updates
Create and manage job cards, invoices, and service records
Handle payments and end-of-day reconciliation
Support the Service Manager and wider team with general administrationAbout You
✅ Previous experience in a motor trade customer service or service advisor role
✅ Proficient in using TechMan garage management software (essential)
✅ Confident communicator with a professional and friendly manner
✅ Highly organised with the ability to multitask in a busy reception area
✅ Good IT skills - comfortable using email, calendars, and digital filing systems
✅ A team player with a customer-first attitude
What's on Offer
Competitive salary based on experience
Friendly and professional working environment
Ongoing training and development
Free parking on site
Staff discounts on vehicle servicing and repairsTo apply, please submit your CV or call Gemma on (phone number removed) to discuss this opportunity in more detail.
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Looking for your next career move? Join a top company hiring Service Receptionist - Automotive job near me in Billingshurst, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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