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Service Sales - Electronic

Job Posted: 5 hours ago

Salary: £ 27,000 - 32,000 / Annum
Job Type: Permanent
Location: Letchworth Garden City, Hertfordshire

Expire in: a month

Job Description

We’re looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast‑paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence. Excellent career development, hybrid working after training and first class

Key Responsibilities

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    Respond to all inbound customer calls and emails within agreed timescales

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    Proactively chase and close live enquiries

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    Follow up existing enquiries with the aim to win or requote

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    Monitor the sales inbox and acknowledge new leads promptly

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    Create and process accurate quotations

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    Log all activities within the CRM and convert live quotes into sales orders

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    Maintain acceptable business margins

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    Ensure all sales orders meet the Sales Order Acceptance Procedure

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    Work with internal departments to resolve anomalies within required timescales

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    Support account management activities, including organising visits and resolving issues

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    Regularly follow up allocated leads and quotations

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    Maintain a professional approach at all times

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    Report any issues, delays or resource needs to the Head of Sales

Knowledge & Experience

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    Understanding of electronic and electrical systems would be ideal but we will consider other candidates who have dealt with a technical product, mobile phones, IT etc

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    Strong presentation and communication skills

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    Good IT skills

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    Experience working with CRM systems

Attributes

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    A strong team player

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    Able to work accurately to strict deadlines

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    Excellent time‑management skills

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    Confident communicating at all levels

Why Join Us?

You’ll be part of a supportive team where accuracy, customer focus and proactive working are genuinely valued. This is a role where you can make a real impact by driving enquiries forward and ensuring customers receive exceptional service. You will be working Monday–Thursday 8:30–17:00, Friday 8:30–14:00 and this role will become hybrid after training. Excellent benefits including 34 days holidays, private healthcare, life insurance, pension and more

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Sales - Electronic job near me in Letchworth Garden City, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!