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Service Scheduler / Coordinator
Job Posted: 14 hours ago
Salary: £ 13.7 - 13.75 / Hour
Job Type: Permanent
Location: Prudhoe, Northumberland
Expire in: a month
Job Description
We are looking for a Service Administrator / Scheduling Coordinatorwith good organisation and customer management skills to join a busy Service Team with a medium sized Engineering company. If you love keeping things running smoothly, thrive in a fast-paced environment, and have a knack for logistics, this is your moment!
What You'll Do:
Coordinate and manage field engineer diaries across the UK & Ireland
Book customer visits (maintenance, repairs, site evaluations, breakdowns)
Liaise with customers to schedule and confirm appointments
Raise jobs in SAP and scheduling systems
Quote parts/labour and manage repair jobs from start to finish
Track warranty claims and maintain calibration/tool registers
Keep vehicle records, safety cards, and inductions up to date
Attend weekly planning meetings and support with admin tasks What You'll Bring:
Excellent organisation and planning skills
Ability to prioritise under pressure and meet tight deadlines
Confident communicator with a professional phone manner
Customer-first mindset and a helpful, can-do attitude
Strong IT skills: Microsoft Office is essential, SAP/Protean is a plus
Team player who also works well independently
Knowledge of H&S procedures and logistics across the UK & Ireland is a bonus Why Join?
Make a real impact in a critical role within a supportive team
Gain experience across service operations and logistics
Training and development opportunities
Be part of a company that values precision, teamwork, and customer satisfaction If you are interested in a rewarding role, progression opportunities and a friendly working environment please call Adam Jones at Major Recruitment or click Apply Now to send your CV
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Looking for your next career move? Join a top company hiring Service Scheduler / Coordinator job near me in Prudhoe, Northumberland! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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