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Service support technician
Job Posted: 5 hours ago
Salary: £ 33,000 - 35,000 / Annum
Job Type: Permanent
Location: Horsham, West Sussex
Expire in: a month
Job Description
Service Support Technician
Salary - Up to £35,000
Location - West Sussex
What we can offer you:
Group Pension Plan - with matched contributions up to 5%
Income Protection Scheme & Employee Assistance Program
Company Share Incentive Plan & Save-As-You-Earn Scheme
Discounts on Gym Memberships
Rewards Platform - including high street discounts, employee benefits, and health & wellbeing offerings
The role:
This role involves supporting the coordination and processing of customer returns and warranty claims in line with established processes and turnaround targets. Responsibilities include fault diagnosis, evaluation of returned products, and completion of detailed survey reports. The position also covers repair, servicing, and functional testing of returned items, as well as assembly and testing of spare parts orders. Collaboration with internal teams to resolve issues and contribute to investigations is essential. Additional tasks include maintaining process documentation, ensuring the upkeep of the work area and tools in line with 6S standards, and providing off-site support when necessary.
What we want from you:
Experience working in an electromechanical service and repair setting
Proficient in using electronic test equipment such as digital voltmeters (DVM) and oscilloscopes
Able to interpret and understand technical drawings
Capable of following instructions and working independently when required
Computer literate with solid knowledge of Microsoft Office and JIRA software
For Security Clearance reasons to work this role you must have British citizenship or be a dual national with British citizenship
This role is perfect If you're interested in working with one of the fastest growing names in the defence industry, click "ApplyBefore You Apply
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Looking for your next career move? Join a top company hiring Service support technician job near me in Horsham, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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