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Service Technician - Product Experience

Job Posted: 10 hours ago

  • Salary: £ 40,000 - 44,000 / Annum

    Job Type: Contract

  • Location: Daventry

Expire in: a month

Job Description

Join a Legacy of Perfection as a Product Experience Service Technician Location: Nr Daventry, Northamptonshire Contract Basis: Ongoing (Inside IR35) – Initial Contract to Perm. Pay: In the region of £44,000 per annum, dependant on experience. Do you have a passion for performance, precision, and pushing the boundaries of automotive craftsmanship? Join an iconic name in reimagined classic vehicles —and become part of a team where every detail matters, and excellence is a daily pursuit. At a state-of-the-art aftersales workshop in Northamptonshire, you’ll play a key role in supporting the ownership journey of globally admired vehicles. From pre-delivery inspections to in-field technical problem-solving, this role offers variety, challenge, and a front-row seat to automotive artistry. Why Join? Legendary Craftsmanship: Be part of a brand revered for transforming classic vehicles into rolling masterpieces. Dynamic Role: Tackle a wide variety of technical challenges—no two days are ever the same. Modern Facilities: Work in a purpose-built, premium-grade facility that reflects the quality of the vehicles. Supportive Culture: Join a team that values innovation, problem-solving, and team spirit. Long-Term Potential: Ongoing contract with the possibility of progression and permanent opportunities. Your Role as a Product Experience Service Technician This isn’t your average workshop role. You’ll be a key part of the Product Experience team, ensuring each vehicle meets world-class standards before, during, and after client delivery. Key Responsibilities: Perform final pre-delivery inspections and ensure safe vehicle loading for shipment. Provide remote and in-person technical support to clients post-delivery. Diagnose and resolve warranty issues—locally and potentially on-site with clients globally. Conduct inbound inspections and carry out service, upgrade, and warranty work on multiple models. Execute dynamic road tests and full vehicle preparation before client return. Log all service data, defects, media evidence, and time allocations for engineering feedback and invoicing. Collaborate closely with quality and engineering to drive continuous improvement. Who We’re Looking For You're a technician with passion, precision, and versatility—someone who takes pride in solving complex problems and delivering an exceptional client experience. The Ideal Service Technician Will Have: Extensive hands-on experience with whole vehicle builds and strip-downs. Strong knowledge of mechanical systems; experience with electronics and trim is a bonus. Background in motorsport or high-end vehicle servicing is highly advantageous. Familiarity with alignment equipment, diagnostic tools, and A/C systems preferred. Excellent communication and organisational skills—client interaction is part of the job. Confidence in solo fieldwork and public speaking when representing the brand. IT proficiency to update digital service tickets and defect reports. Flexible approach to working hours and travel—including overseas trips when required. Hours & Pay: Hours: Monday – Thursday (07:30 – 16:15), Friday (07:00 – 15:30). Overtime available. Pay: £44,000 per annum, depending on experience. Ready to Make Your Mark? If you’re driven by craftsmanship, excellence, and a desire to work with some of the most iconic vehicles in the world—this is your opportunity to join the Product Experience Service Technician team. Apply today and a member of our team will be in touch. All applications are handled in strict confidence. Key Skills: Service Technician / Warranty Support / Whole Vehicle / Vehicle Diagnosis / Vehicle Strip & Rebuild / Porsche / Aftersales / Classic Vehicles / Motorsport / Trim & Mechanical

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