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ServiceNow Engagement Manager
Job Posted: 3 days ago
Salary: £ 65,000 - 75,000 / Annum
Job Type: Permanent
Location: Nationwide
Expire in: 25 days
Job Description
ServiceNow Engagement Manager
Remote working (UK)
Salary up to £75k.
I am working with a global ServiceNow partner who is looking to grow their team here in the UK ahead of 2025.
The ServiceNow Engagement Manager role will see you play a pivotal role in end-to-end project delivery, calling on your project management skills and your ServiceNow platform knowledge throughout. You will need to be a subject matter expert who puts the client and the outcome first.
Responsibilities will include but aren’t limited to:
* Being responsible for the overall project delivery. To include project planning, implementation consulting, tracking the statement of work, resource allocation, escalation management, while acting as a single point of contact for the ServiceNow implementation project.
* Liaising with stakeholders and conducting workshops to understand requirements, and facilitate stakeholder acceptance of deliverables
* Supporting the process for preparation of bids for major new work and frequently takes the leading role in client presentations.
* Driving the continuous improvements of methodology and service offerings based on client experience. Including, identifying gaps between actuals and plan of record, proposing solutions and driving resolutions.
Experience required:
* 5+ years project management/project leadership.
* 2+ years of experience implementing ServiceNow.
* Certified ServiceNow Implementation Specialist (CIS) in one module and/or Certified System Administrator (CSA).
* PMI PMP Certification preferred.
* Agile certification such as Certified Scrum Master or similar preferredBefore You Apply
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