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Sheltered Housing Scheme Manager
Job Posted: an hour ago
Salary: £ 33,130 - 33,130 / Annum
Job Type: Permanent
Location: Camberley, Surrey
Expire in: a month
Job Description
BDS are working with a leading housing association to recruit a Scheme Manager to work within a retirement living service for older adults based in Camberley. We have both full and part time opportunities available.
Duties:
* Daily welfare checks to residents.
* Facilitate property lettings and tenant communication for smooth onboarding
* Conduct regular health and safety checks to ensure property conditions are well-maintained.
* Coordinate with external agencies and providers when necessary.
* Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
* Act promptly on complaints regarding anti-social behaviour, escalating where needed.
* Report communal area repairs and maintain strong partnerships with external support agencies.
Criteria:
* The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
* Strong understanding of tenant and housing management, particularly for older adults
* Confident in conducting health and safety checks within residential environments
* Effective communicator, able to handle complaints and uphold tenancy agreements
* Experience working collaboratively with external agencies to support tenants' needs
Please note this is a fully site based position- Hybrid working is NOT available with this role.
Hours: We have two positions available- full time at 35 hours and part time at 17.5 hours per week
Salary; £33,180 per annum F/T (this will be pro rata for the part time role)
Other benefits include:
* 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.
* A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
* Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
* Employee Assistance Programme.
* "Hapi" Benefits App with multiple discounts.
* Cycle to work scheme.
This role is subject to a successful DBS check.
This is a permanent position.
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