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Small Works Account Manager (Fire & Security)
Job Posted: 2 days ago
Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Exeter, Devon
Expire in: a month
Job Description
Small Works Account Manager – Exeter – £30,000–£40,000 (DOE)
Small Works Account Manager Package Overview:
* £30,000 – £40,000 per annum (Negotiable depending on experience)
* Full-Time, Permanent
* Monday – Friday
* Opportunities for career development and industry training
* Office-based with occasional site visits
* Based in Exeter
Company Overview – Small Works Account Manager
Our client is a well-established provider of fire and security solutions, delivering high-quality installations and maintenance services to commercial and public sector clients. As part of their continued growth, they are looking to recruit a proactive and organised Small Works Account Manager to oversee the delivery of minor installation projects.
This role is ideal for someone with strong project coordination skills and experience in the fire and security industry (or similar technical sector), who thrives in a fast-paced environment and enjoys managing multiple stakeholders.
Reporting to the Operations Manager, the successful candidate will take ownership of small works projects from quotation through to completion, ensuring high standards, on-time delivery, and client satisfaction.
Small Works Account Manager Responsibilities:
As a Small Works Account Manager, you will manage a range of small installation projects across fire alarms, intruder alarms, access control, barriers, and shutter systems. Your key responsibilities will include:
* Planning and delivering small-scale installation projects to scope, on time and within budget
* Coordinating with internal teams, engineers, suppliers, and subcontractors to ensure project timelines are met
* Communicating with clients to confirm project requirements, provide updates, and manage expectations
* Creating and managing quotations and estimates through the company CRM system
* Ensuring high standards of quality and compliance across all completed works
* Monitoring project costs, resource allocation, and profitability
* Supporting the scheduling team to arrange site works and engineer availability
* Conducting post-installation reviews to ensure customer satisfaction and resolve any issues
* Liaising with procurement to ensure timely delivery of equipment and materials
Small Works Account Manager Skills and Experience:
To excel in this role, our client is looking for someone with excellent organisational and customer management skills. The ideal candidate will have:
* Previous experience in project coordination or account management within fire & security, construction, or a technical services environment
* Working knowledge of fire alarms, intruder systems, access control or related systems (desirable)
* Strong communication and stakeholder management skills
* A methodical approach with excellent attention to detail
* Ability to manage multiple concurrent projects and adapt to changing priorities
* Commercial awareness and confidence working with budgets and quotes
* Proficiency with CRM or job management software
* Full UK driving licence
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