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Snr BI Support Analyst

Job Posted: 6 days ago

Salary: £ 45,000 - 60,000 / Annum
Job Type: Permanent
Location: Milton Keynes, Buckinghamshire

Expire in: 22 days

Job Description

Senior Business Intelligence Support Analyst

Role

We’re looking for a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision-making across the business.

This is a hands-on, senior-level role where you’ll act as a key link between business teams and technical developers. You’ll support users with BI tools, help shape reporting solutions, and promote a self-service data culture so teams can confidently build and use their own dashboards.

You’ll Be Doing

  * Work closely with stakeholders to understand reporting needs and deliver effective data solutions

  * Translate business requirements into technical specifications for developers (internal and external)

  * Lead or support workshops to gather requirements and manage change requests

  * Act as the go-to expert for BI tools, troubleshooting issues and supporting users

  * Enable self-service BI by training and guiding users to create their own reports and dashboards

  * Help design and maintain dashboards and reports that provide actionable insights

  * Work with subject matter experts to ensure data is accurate and integrated across systems

  * Identify opportunities to improve processes, automate tasks, and enhance data delivery

  * Maintain clear documentation including solution designs and user guides

  * Support and improve the organisation’s central data platform and BI environment

  * Lead BI governance activities, ensuring data quality, consistency, and security

  * Coordinate testing for new or updated BI solutions

  * Monitor report performance and ensure data is delivered accurately and on time

Essential Skills & Experience

  * In commutable distance to Milton Keynes / a driver highly desirable

  * Excellent written and spoke English

  * Strong experience with BI and data analytics tools

  * Excellent analytical skills with the ability to interpret complex data needs

  * Advanced Excel skills (formulas, pivot tables, data manipulation)

  * Ability to translate business requirements into BI solutions

  * Good understanding of data warehousing and ETL processes

  * Experience with data modelling and reporting structures

  * Knowledge of data governance, quality, and management practices

  * Experience with databases, SQL, and cloud platforms

  * Strong communication skills for both technical and non-technical audiences

Desirable

  * Experience with tools like Qlik Sense, Power BI, or Tableau

  * Knowledge of Master Data Management (MDM)

  * Experience supporting or delivering self-service BI initiatives

Before You Apply

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Bank details.
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