Expire in: a month
One of my local government clients are currently recruiting an experienced Social Housing Assessment And Lettings Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.
Hybrid working role were, however, you will be required to attend the office 2/3 times a week.
Overview:
* To investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI). This includes registering new and general housing applicants; undertaking verifications, including home visits and organising medical assessments; notifying applicants of their housing assessment priority and management and administration for existing applications.
* The post-holders will also support the management and administration of the choice-based lettings service, including prioritisation of applicants for viewings/offers, dealing with customer enquiries and organising the advertisement of properties.
* Contribute to meeting the Council’s best use of its stock objectives as well as managing the applicants’ expectations for social housing.
Responsibilities:
* To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances.
* To prioritise all applicants in the appropriate category and banding in line with the Council’s allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their decision and advising them of their right to review.
* To work closely with the Housing Management Team to ensure that mutual exchanges, successions, tenancy assignments, management transfers and tenancy terminations are dealt with efficiently and in accordance with legislation and Council policy and procedures.
* To investigate cases of racial or sexual harassment or other forms of unacceptable behaviour in accommodation and take appropriate action.
* To contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties.
* To make appropriate nominations and allocations to all social housing accommodation that the Council owns or has nomination rights to. To do so within agreed timescales to minimise voids periods and potential financial loss to the Council.
* To provide accurate advice to households regarding their offer and consequences of refusals.
* To develop and maintain a detailed knowledge of complex legislation, case law and government guidance concerning the Council’s statutory duties and maintain a working knowledge of related housing, property, immigration and family legislation.
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd
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