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Software Support Engineer

Job Posted: 19 days ago

Salary: £ 25,000 - 26,000 / Annum
Job Type: Permanent
Location: Preston

Expire in: 9 days

Job Description

Software Support Engineer – Preston - Hybrid working
 Application support, SQL, Software Support, Preston, Lancashire, North West 
  
 This advanced solutions provider requires a driven and self-motivated Software Support Engineer to join their busy technical services team and motivate those around them. They are based in Preston and are operating a hybrid working model. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm.
  
 The Software Support Engineer will be responsible for:

Software support for critical business systems of business customers
Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration
Handling customer incidents, problems and requests within strict Service Level Agreements
Answer questions from customers about the features and capabilities of the supported Applications 
 The following skills and experience are required:

Ability to multi-task in a pressurised environment
Knowledge and experience of Software Deployment
Problem analysis and solving
Supporting bespoke application
Knowledge and experience of system monitoring solutions
Excellent communication skill whilst developing effective working relationships with both internal and external customers
SQL database experience is advantageous 
 The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff. 
 
 If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
 
 Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy

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Looking for your next career move? Join a top company hiring Software Support Engineer job near me in Preston! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!