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Software Support Technician/ Engineer
Job Posted: 8 hours ago
Salary: £ 22,000 - 26,000 / Annum
Job Type: Permanent
Location: Burton-On-Trent, Staffordshire
Expire in: a month
Job Description
Software Support Technician
Annual Salary: £26,000
Location: Burton-On-Trent
Job Type: Full-time on site
Please note a driver's license is essential for thisDelighted to present an IT Software Support Technician role for one of our clients based in Burton-On-Trent, who are a rapidly growing software company.
This role would be ideal for someone who is self-motivated, a team player, and has a keen interest in technology. You will be improving customer and client relations in a friendly, laid-back environment.
Day-to-day of the role:
Answering support requests via both telephone and email.
Providing answers to client's questions by identifying problems, researching answers, and guiding the client through corrective steps.
Installing and configuring our software products.
Logging calls using our in-house systems.
Providing training to new and existing clients on our software both in-house and on-site.
Testing and learning the latest Rental and Fleet Management system (RFM).
Required Skills & Qualifications:
A keen interest & understanding of technology & computers.
Excellent communication skills both verbally and in writing.
Problem-solving skills and a technical, logical thought process.
Self-motivated with a willingness to learn.
Ability to prioritise tasks.
An impeccable phone manner and a keen eye for detail.
Good understanding of the Windows operating system, and computers.To apply for this Software Support Technician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this positionBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Software Support Technician/ Engineer job near me in Burton-On-Trent, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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