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Solutions Support Executive
Job Posted: a day ago
Salary: £ 24,000 - 24,000 / Annum
Job Type: Permanent
Location: Leeds, West Yorkshire
Expire in: a month
Job Description
Our fantastic client is seeking a Solutions Support Assistant to join their thriving, global organisation. The purpose of this role is to support customers when using the online services and making orders. The successful candidate will be able to build strong relationships with new and existing clients to ensure a high quality service is provided.
Why join our client?
Growing organisation
Hybrid working after probation
Progression in time
Training
Outstanding benefits
Responsibilities of the Customer Service Advisor include:
Answer customer queries via email or on the telephone
Provide technical support and troubleshoot any issues
Report and escalate any complex issues to the correct authorities
Log customer calls on to in house system
Support customers before and after service is completed
Maintain a high level of knowledge for the services provided
Key skills include:
Communicating at a high standard
Having a passion for problem solving
Support colleagues and be a team player
Apply problem solving and analytical skills
Learn new technical software processes
In return our client offers the opportunity to develop your excellent communication skills in a great organisation. Please note working hours are Monday - Friday with shift patterns between 9am-8pm, please apply for further information and the chance to be considered for this great opportunityBefore You Apply
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Looking for your next career move? Join a top company hiring Solutions Support Executive job near me in Leeds, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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