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Spanish Speaking Customer Service
Job Posted: 2 days ago
Salary: £ 29,000 - 31,500 / Annum
Job Type: Permanent
Location: East Grinstead, West Sussex
Expire in: a month
Job Description
Spanish Speaking Customer Service
Location: East Grinstead, West Sussex
Job Type: Permanent, Full Time (35 hours per week, shift-based)
Salary: £29,000 - £31,500
Lloyd Recruitment Services is pleased to be working with a well-established and respected company based in East Grinstead, currently seeking a Spanish Speaking Customer Service professional to join their busy and dynamic service team.
This is a fantastic opportunity for someone who enjoys working in a fast-paced, customer-focused environment and is confident handling time-sensitive or urgent situations.
Salary, Benefits and Perks:
Competitive salary of £29,000 - £31,500
Private medical insurance for you and your family
25 days annual leave, plus the option to buy or sell additional holiday
Competitive company pension scheme
Hybrid working pattern following initial training period
Paid, comprehensive training
Discounts across a wide range of company products and services
Free on-site parking
Eye care vouchers
Modern office facilitiesKey Responsibilities:
Respond to incoming calls and emails from Spanish-speaking customers
Manage and coordinate multiple customer service cases, maintaining accurate and detailed records
Liaise with suppliers and service providers to deliver solutions in a timely and cost-effective manner
Maintain clear and consistent communication with customers throughout each case
Process invoices and ensure accurate billing
Provide guidance on insurance-related queries where needed
Escalate complex or high-priority issues to management as necessarySkills and Experience Required:
Fluent in Spanish (spoken and written)
Strong English communication skills (spoken and written)
Previous experience in customer service, ideally in a fast-paced or high-pressure environment
Calm, organised, and professional approach under pressure
Excellent IT skills and accurate data entry abilities
Strong attention to detail with a problem-solving mindsetFluency in French would also be considered an advantage.
Recommend a friend and receive a retail voucher of your choice worth up to £500. Full terms available on our website.
Please note: Due to the volume of applications, we are only able to respond to shortlisted candidates. If you have not heard from us within 5 working days, please assume your application has not been successful on this occasion.
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Looking for your next career move? Join a top company hiring Spanish Speaking Customer Service job near me in East Grinstead, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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