Hiring Now: Spanish Speaking Customer Support Near You – Apply Today!
Your Next Spanish Speaking Customer Support Job Starts Here – Apply Now!
Spanish Speaking Customer Support
Job Posted: 5 hours ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: PE4, Werrington, Peterborough
Expire in: a month
Job Description
Our client based in Peterborough are now seeking a bilingual Customer Support Representative (Spanish/English) to join their dynamic support team. The ideal candidate will be responsible for delivering exceptional customer service to Spanish and UK speaking clients, ensuring a seamless and positive customer experience across all communication channels.
Key Responsibilities:
* Provide prompt, friendly, and professional support to Uk and Spanish clients, speaking customers via phone, email, chat, or social media
* Troubleshoot product or service issues, guiding customers through solutions efficiently
* Translate and localize customer communications and documentation as needed
* Escalate complex issues to the appropriate internal teams and follow up to ensure resolution
* Maintain accurate records of customer interactions and actions taken in CRM systems
* Collaborate with team members to improve processes and customer satisfaction
* Represent the company’s values and commitment to excellent service in every interaction
Requirements:
* Fluent in both Spanish and English (written and spoken)
* Previous experience in customer service, support, or administration
* Strong communication and interpersonal skills
* Proficiency in using customer support software (e.g., Zendesk, Salesforce, Freshdesk) and general computer literacy
* Ability to manage multiple tasks and prioritize in a fast-paced environment
* Empathetic, patient, and solution-oriented mindset
What We Offer:
* Competitive salary and benefits package
* Remote work opportunities (if applicable)
* Supportive, multicultural work environment
* Training and development programs
* Opportunities for growth and advancement within the company
If you feel that the Spanish Customer Support role is for you then please do apply.
By applying for this Spanish speaking Customer Support role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.
We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies.
Exact Sourcing is an equal opportunities employerBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Spanish Speaking Customer Support job near me in PE4, Werrington, Peterborough! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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