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Specialist Engineer
Job Posted: 13 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Warwick
Expire in: a month
Job Description
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our Private networks.We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
Just to note this is a hybrid position which will involve you been apart of an on call rota with the occasional meetings in Warwickshire. Due to the nature of the on call, you must hold a valid drivers licence with reasonable means to a vehicle.
What will you be doing?
You’ll have the ability to act as the on-site technical expert
You’ll be operationally Monitoring & Management of Voice/Data network and associated systems.
You’ll be providing 2nd line support to resolve faults and carry out changes on the networks.
You’ll be providing technical and fault management capabilities, 2nd/3rd line support to resolve and assist in resolving network issues.
You’ll be be a part of a 2nd/3rd Line Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services.
Other duties will be
Complex delivery in line with customer SLA’s
Active participation in the customers governance cycles
Accurate resource planning and forecasting
Complex incident management (Technology and Solution based).
Root Cause analysis for major incidents and escalated faults.What you’ll bring
You’ll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including TCP/IP, MPLS, QoS, VLAN’s, Cisco Call Manager.
Knowledge of security best practices.
You’ll have the experience in an operational environment, preferably in a ‘complex technology delivery’ role.
Comprehensive knowledge within chosen primary technology field.
You’ll have strong knowledge of multi-technology Solutions.
A broad understanding of the other technologies these solutions are dependent on.What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition schemeIn addition, this role offers;
Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!
Overtime / Call outPlease note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
#MGroupT INDREGBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Specialist Engineer job near me in Warwick! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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