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Sprinkler Service Coordinator

Job Posted: 22 days ago

Salary: £ 38,000 - 45,000 / Annum
Job Type: Permanent
Location: Slough, Berkshire

Expire in: 5 days

Job Description

Our client is a well-respected Sprinkler Contractor, installing and maintaining sprinkler systems on mainly commercial projects. They would like to recruit Sprinkler Service Coordinator.

You will have worked as a Service Coordinator, ideally within sprinklers.

Role:

  * Maintaining and developing good client relationships with existing client accounts.

  * Together with Service Manager, you will manage the time and diaries of maintenance engineers.

  * Ensure commercially efficient logistical planning of external resources across both installation and service & maintenance teams.

  * Report to Senior Management on key performance indicators set.

  * In line with company monitoring, manage and review external contractors and suppliers.

  * Secure compliance within the company by participating in external company audits – these will include: - BRE Product Management (LPCB Certification), Health & Safety, Quality Management ISO901:2015.

Key Duties and Responsibilities:

  * 

    Maintain good client relationships within existing clients. With a focus to increase the number of Service Agreement Clients.

  * 

    Helpm prepare quotations for new or remedial works within the given timeframes.

  * 

    To ensure that all site engineers have continuity of work and to make sure all engineers have the correct parts and equipment to undergo their planned works.

  * 

    Scheduling and the booking of Service works, using our internal systems and following existing processes.

  * 

    Ensure that H&S and Quality Management Systems, procedures and policies are being adhered to internally with our site engineers and externally with Subcontractors.

  * 

    Working with our compliance administrator to ensure the engineer teams training certificates (internal & external) are maintained and the Training Matrix within our Quality Management System remains current at all times

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