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Stakeholder Support Executive

Job Posted: 2 days ago

  • Salary: £ 30,000 - 32,000 / Annum

    Job Type: Permanent

  • Location: GU15, Hawley, Hampshire

Expire in: a month

Job Description

Stakeholder Support Executive Location: Camberley Salary: £30,000 + £1,400 annual bonus Hours: 8am – 4pm, Monday to Friday (fully office-based) Our client We are partnering with a well-established and growing manufacturing business that has recently secured several major contracts, making this a pivotal time to join the team. With a reputation for staff retention, a collaborative working environment, and flexible hours that support work-life balance, this company offers an excellent long-term opportunity. Their modern offices and forward-thinking leadership create an environment where employees are supported, encouraged, and given space to progress. As they continue to scale operations, they’re looking to bring in a highly capable individual to support both internal teams and key external clients. The role This role is ideal for someone who thrives in a fast-paced environment and is confident dealing with senior stakeholders and strong personalities, both internally and externally. You’ll be part of a close-knit operations team responsible for managing client orders, resolving issues efficiently, and ensuring service standards remain high. The successful candidate will have excellent communication skills, a calm and professional approach under pressure with good attention to detail when managing data and processes. Key responsibilities * Build and maintain strong working relationships with national accounts and internal departments. * Manage day-to-day client communication, ensuring clarity, responsiveness, and professionalism at all times. * Confidently handle challenging queries and strong personalities, providing effective and timely solutions. * Process and fulfil client orders accurately, in line with SLA requirements, using SAP. * Coordinate with warehouse, logistics, and finance teams to ensure orders are delivered on time and recorded correctly. * Maintain up-to-date client information and ensure all documentation is audit-ready. * Support account managers and sales teams with operational updates and order status reports. Key skills & experience * Strong interpersonal skills, with the ability to communicate effectively at all levels. * Comfortable working with senior stakeholders and managing high expectations. * Highly organised, with the ability to manage multiple tasks and meet tight deadlines. * Excellent attention to detail and problem-solving abilities. * A collaborative team player who takes ownership of their workload. Benefits * Annual bonus scheme * 34 days holiday (including birthday off) * Onsite parking * Career progression opportunities across the wider business * Occasional training opportunities in Europe (travel and expenses covered) * Supportive and professional team environment

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