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Student Accommodation Administrator
Job Posted: 6 hours ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Exeter, Devon
Expire in: a month
Job Description
Job Title: Student Accommodation Administrator
Location: Exeter
Hours: Monday to Friday 8.00am-5.00pm or 9.00am-6.00pm. 1 in 3 Saturdays on a rota basis with a day off in lieu the following week.
Salary:£26,200 per annum
Benefits: 25 days holiday plus bank holidays ,paid overtime , generous pension scheme , life assurance cover , employee assistance scheme
The Company: An award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. They have been operating for over 35 years and going from strength to strength!
The Role : A fantastic opportunity for an enthusiastic, self-motivated Student Accommodation Administrator to join our clients front of house team in their luxury student accommodation in the City Centre of Exeter. This is a perfect opportunity for an out-going, talented individual to get stuck in, ensuring the tenants receive exceptional service. You will generally be the first point of contact so will be a brand ambassador for the company. This exciting, fast-paced position will involve working as part of a small team and undertaking an extremely varied workload where no two days are the same
Providing front of office support to residents and visitors to the building, maintaining excellent customer service at all times.
Updating the company in-house booking and customer relationship management system.
Supporting customer show rounds to ensure maximum occupancy of the residence.
Respond positively and quickly to customer enquiries and complaints and take appropriate action in line with company procedures.
Create a friendly and safe environment for students to feel comfortable speaking with the team about concerns they might have about their accommodation or wellbeing.
To create monthly fun and diverse events for students to participate in and support the coordination of any open days
Manage the incoming post and deliveries and ensure it is distributed efficiently
Always interact with students professionally, showing empathy towards any issues you may find and understanding that this is their home.
Engage with the students to capture feedback and insight to improve services to their needs
Key Requirements:
Previous experience within a highly customer focused role.
Experience within accommodation, hotels/hospitality or retail would be preferred but not essential.
Outstanding customer service skills with strong verbal and written communication.
The ability to think on your feet.
A confident, polite and professional persona.
Good working knowledge of IT systems including Microsoft Office and Social Media platforms.
Smartly presented.To Apply
If you would like to know more, please don't delay in calling Vicky on (phone number removed) alternatively apply online or email (url removed)
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Looking for your next career move? Join a top company hiring Student Accommodation Administrator job near me in Exeter, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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