Hiring Now: Student Support Administrator Near You – Apply Today!
Your Next Student Support Administrator Job Starts Here – Apply Now!
Student Support Administrator
Job Posted: 4 hours ago
Salary: £ 14.67 - 14.67 / Hour
Job Type: Temporary
Location: Reading, Berkshire
Expire in: a month
Job Description
We have an exciting opportunity to work with our higher education client based in Reading.
Job role: Student Support Admin (Temporary)
Pay: £14.67
Duration: asap until the 19th December
Location: Reading - 100% campus based. Opportunity to work one day per week from home once training is complete
Hours / Days: Monday to Friday 9am to 5pm
Job spec:
Main duties and responsibilities
Support a busy in person, online and telephone Helpdesk service, providing first line contact for students., Respond promptly, professionally and accurately to requests for information across a broad range of topics.
The post holder will work closely with other support staff to ensure that a consistent high level of customer support is provided across the team.
Refer to other sources of University support if appropriate e.g. Student Financial Support Team, the Counselling Service, Student Welfare, or academic staff.
Provide clear, effective written, face-to-face and telephone communication to applicants and students.
Track and support student attendance and progression throughout their programme, escalating areas of concern to relevant staff members.
Working closely with the School and Departmental Directors for Academic Tutoring, collate data and provide reports in relation to student engagement and attendance. Proactively identify students at risk, and support intervention through the University's engagement processes.
Liaise with the University's International Advice team to support monitoring of attendance and engagement for student visa holders.
Build effective working relationships with a range of internal stakeholders, including the International Study and Language Centre (ISLC), Admissions, RISIS, Exams and graduation teams to ensure professional seamless delivery of programmes.
As necessary and appropriate, act as meeting secretary to relevant boards and committees within the Henley Business School (precise details to be confirmed) and to hold membership of other relevant bodies.
Provide input and administrative support into the preparation of student cases in line with the University's Academic Engagement process.
Maintain student records and support quality checks so that accurate and reliable information is available to all stakeholders. Assist to provide data reports and checks when requested to.
Notify colleagues (Senior Administrators or Student Support and Engagement Manager as appropriate) to potential issues and problems, seeking support and guidance.
Liaise with administrators in the wider team to identify and contribute to the development of administrative processes and system automation opportunities to improve efficiency throughout the programme lifecycle.
Maintain an in-depth understanding of University policies to ensure they are adhered to during the delegates' studies.
· Strong verbal and written communication skills with the ability to communicate effectively with a range of stakeholders
· Confidence in being able to successfully build and develop professional relationships with strong interpersonal skills
· Proven IT skills, including Word, Excel and PowerPoint to at least intermediate level
· Exceptional planning and organisational skills to ensure prioritisation and completion of multiple tasks
· Ability to use personal initiative and take proactive actions to resolve problems
· Motivated to learn and be involved in new areas of work with an agile mindset
· Excellent attention to detail and accurate
If you would like to hear more about this role please apply. We will contact all shortlisted candidates.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Student Support Administrator job near me in Reading, Berkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).