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Student Support Advisor
Job Posted: 2 days ago
Salary: £ 28,856 - 28,856 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire
Expire in: a month
Job Description
We are looking for a motivated and experienced individual to join our highly successful Student Support team. This role is the perfect fit for a proactive and flexible person capable of making a positive impact on our students.
You will be working directly with students, helping them to continue their education and preparing them for employment. You will collaborate closely with curriculum teams to deliver and plan personalised intervention sessions for students with well being and pastoral needs, both in small groups and one-to-one.
You will share responsibility for monitoring and supporting students on your caseload, including those with mental health and well being needs, so empathy and a broad understanding of specific support requirements are important. If you do not already hold a Mental Health First Aid qualification, training will be provided.
It is essential that you are confident liaising not only with students but also with their parents, carers, and external professionals, as the role will include multi-agency working.
You will need to be well organised and detail-oriented, as the position involves accurate recording and monitoring of safeguarding and welfare concerns. The ideal candidate will have previous experience working with young people and/or vulnerable adults to remove barriers and support safeguarding.
This is a full-time role (37 hours per week) based across multiple campuses.
The closing date for applications is Wednesday 12th November 2025, with interviews scheduled for the week commencing 17th November 2025. The successful candidate will join the team from January 2026.
You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do, so you'll be encouraged to continue your professional growth.
A range of staff benefits are available, including access to on-site facilities, discounts, a cycle-to-work scheme, free parking, pension scheme, generous holiday entitlement, time off at Christmas, and early finishes on Fridays.
MAIN PURPOSE OF JOB
To deliver a comprehensive range of information, advice, and guidance that promotes student well being and safety, supports the development of independent and employability skills, and raises the aspirations of all students.
DUTIES AND RESPONSIBILITIES
Deliver activities and events that contribute to the student enrichment programme.
Support applicants by providing advice on available support services and assist with liaison activities with local schools.
Maintain accurate manual and computerised records, and collect statistical information to monitor activities against key performance indicators and service level agreements.
Acquire and maintain a good knowledge of information sources and literature relevant to learner needs, ensuring that up-to-date and appropriate resources are available to students.
Work flexibly as part of the Student Support team to provide an integrated, responsive, and accessible support service for all learners.
GENERAL RESPONSIBILITIES
Participate actively and flexibly in a range of organisational activities, such as duty rotas, enrolment and marketing events, and staff or student activities.
Take part in team training and development activities to update skills and knowledge.
Take reasonable care for the health and safety of yourself and others who may be affected by your actions or omissions.
Be aware of and comply with health and safety legislation and the organisation's policies and priorities in this area.
Demonstrate commitment and enthusiasm to promote equality, diversity, and inclusion in employment and service delivery.
Be familiar with and actively promote equality, diversity, and safeguarding policies, ensuring the protection and welfare of children, young people, and vulnerable adults.
Undertake additional duties or projects as required by the line manager or senior leadership, following appropriate consultation.
Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidatesBefore You Apply
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