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Support Administrator
Job Posted: 6 hours ago
Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: Sheffield, South Yorkshire
Expire in: a month
Job Description
Support Administrator
Andy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy.
Objective: To provide the best possible service to our client’s customers by overseeing the production process and ensuring customer needs are met.
Salary: £27,000 - £30,000 depending on experience
Hours: 37.5 per week
Tasks
Essential experience needed:
* Reporting initially to the Key Accounts / Production Control coordinators, Manager if business need demands.
* Ensure production orders are correctly planned, dated and processed according to business needs.
* Reports, including monitoring of daily live order reports, KPI reports for overdue and forward monitoring and expediting.
* Dealing with customers and suppliers as and when required.
* Following internal procedures relevant to daily tasks.
* General admin duties as required.
Preferred experience needed:
* Liaise with all areas of the business to ensure customers’ requirements are met.
* Creation and of codes, BOMs, routings and production orders in SAP.
* Maintaining sales and production data within SAP, including pricing, part numbers text, material substitutions, labels, BOMs & routings.
* Ability to build relationships with colleagues, customers and suppliers.
* Provide cross functional training as required.
Education and training
Essential:
* Negotiation Skills
* Customer Service NVQ or Equivalent
Preferred:
* GCSE Minimum
* Driving Licence
* Product Training
Preferred Further Experience
* Proven experience in a busy sales environment
* Product knowledge in the Hydraulics Industry
* Presentation Skills
* Negotiation Skills
* IT Skills (Excel)
* SAP
* UK Production Processes / Capabilities
Essential Work Behaviour
Independent
Organisational Skills
Communication Skills (Verbal)
Communication Skills (Written)
Ability to work under pressure
Excellent Telephone manner
Problem solving / analytical mindset
Reliable
Team PlayerBefore You Apply
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- National Insurance number.
- Date of birth.
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