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Support Administrator ? TOTEX Cluster

Job Posted: 11 days ago

Salary: £ 29,033 - 29,033 / Annum
Job Type: Permanent
Location: Middlesbrough, North Yorkshire, United Kingdom

Expire in: 16 days

Job Description

Salary from £29,033 + Up to 5% Bonus

Permanent, 40 hours Per Week

Based at Cannon Park, Middlesbrough Depot

We have an exciting opportunity to join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team. This is a key role where you will help ensure the smooth delivery of operations across our gas sites.

As part of the Planning Team, you will be responsible for coordinating a range of administrative tasks including job creation, statutory noticing, and project closure. Your work will directly contribute to the successful execution of our field activities, so attention to detail and a methodical approach are vital.

This role involves regular interaction with both internal teams and external stakeholders, so strong communication skills and a customer-focused mindset are essential. You will be expected to deliver a first-class service, helping to keep projects on track and ensuring compliance with relevant regulations.

In this role you will

Create projects in our SAP system based on design and commercial requirements
	
Manage and report NRSWA notifications via SAP/Insight
	
Coordinate with Planners to ensure timely customer notifications
	
Liaise daily with Site Managers to track progress and update the whereabouts report
	
Prepare project files (both digital and paper) for site teams
	
Monitor and refresh safe dig prints
	
Capture data for project e-packs (mains and services)
	
Issue NRSWA registration details post-project closure
	
General office administration to support the wider team

We are looking for

Strong administrative experience
	
Excellent communication skills – both written and verbal
	
Proficiency in Microsoft Excel and Word
	
Great time management and multitasking abilities
	
A keen eye for detail and a quality-first mindset
	
A collaborative, can-do attitude

Desirable: A full UK driving licence. Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation.

Why join NGN?

Salary from £29,033 per annum
	
Up to 5% Bonus per annum 
	
25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
	
Occupational sick pay available after the first 2 calendar days of statutory sick pay
	
Generous stakeholder pension scheme, doubling your contribution, up to 10%
	
Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
	
Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more

About NGN

We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Ethnic Minority/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve.

Next Steps – Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place end of April. If you require any adjustments during the recruitment process, please contact our Recruitment Team at

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Support Administrator ? TOTEX Cluster job near me in Middlesbrough, North Yorkshire, United Kingdom! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!