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Support Engineer
Job Posted: 3 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Sevenoaks, Kent
Expire in: a month
Job Description
Support Engineer
Sevenoaks (Hybrid) | £27,000 + Benefits
Join a leading technology and communications provider delivering managed IT, cloud, connectivity, cybersecurity, and support services to a broad client base. In this role, you’ll be the first point of contact for customer issues, providing technical support across desktop, server, networking, virtualisation, cloud, and security environments. You’ll take ownership of tickets from start to finish, working to SLAs, ensuring accurate documentation, and liaising with 3rd parties where required—all while delivering a high-quality, customer-focused experience.
What’s on offer:
Hybrid working (3 days in / 2 days remote), 25+ days holiday + bank holidays, healthcare benefits, training and career development, performance-related incentives, and a supportive, team-focused environment.
What we’re looking for:
* 1+ years’ experience in a helpdesk or service desk environment
* Strong technical support skills across Windows desktop, Windows Server, and Microsoft 365
* Experience with virtualisation (VMware, Hyper-V, or Azure)
* Knowledge of networking, firewalls, VPNs, WAN, and Wi-Fi troubleshooting
* Familiarity with monitoring tools (PRTG, Auvik, or similar)
* Customer-focused with strong communication and documentation skills
* Ability to manage multiple priorities while meeting SLAs
If you’re looking to develop your technical skills in a fast-paced managed services environment while delivering outstanding customer support, this role is a great fitBefore You Apply
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Looking for your next career move? Join a top company hiring Support Engineer job near me in Sevenoaks, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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