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Support Engineer
Job Posted: 4 hours ago
Salary: £ 400 - 450 / Day
Job Type: Contract
Location: Bristol
Expire in: a month
Job Description
Support Engineer (Team Lead)
Bristol | Hybrid | Outside IR35 | £400-£450
Azure | O365
We are working with a fun, vibrant, mid-sized company based in outer Bristol who are looking for a driven and hands-on Support Engineer to support a small team. This is a 3 month initial contract with good scope for extension due to the scope of work.
The Role
You’ll take ownership of providing high-quality IT support across the business, while leading and developing a team of two junior engineers. This is a great opportunity for someone who thrives on solving technical problems but also enjoys coaching and guiding others.
Key responsibilities:
Acting as the go-to point for escalated support issues (2nd/3rd line).
Mentoring and developing a team of two Support Engineers.
Delivering first-class customer service to internal users.
Troubleshooting and resolving issues across hardware, software, and infrastructure.
Driving improvements in processes and documentation.Requirements:
Experienced in IT support (2nd/3rd line level).
Proving experience mentoring or guiding others.
Skilled across Microsoft technologies (Windows, O365, Active Directory, etc.).
Knowledgeable in networking fundamentals (DNS, DHCP, TCP/IP).
A clear communicator who enjoys working with people as much as with tech.Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Support Engineer / Service Desk Engineer / Desktop Support Lead / IT Team Lead / Operations Engineer / Application Support Engineer / App Support / Tech Support / IT Support / IT HelpdeskBefore You Apply
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