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Support Manager - Norwich

Job Posted: a month ago

Salary: £ 36,154 - 36,154 / Annum
Job Type: Permanent
Location: Norwich, Norfolk

Expire in: 2 days

Job Description

Support Manager – Norwich & Necton
Salary: £36,154.65 per annum
Hours: Full-time (37.5 hours) + participation in an on-call rota
Training: Opportunity to complete NVQ/QCF Diploma Level 5

Are you a passionate and experienced Support Manager looking to take the next step in your social care career? We’re seeking a skilled and inspiring leader to manage our supported living services across Norwich and Necton - empowering adults with learning disabilities to live independently and enjoy meaningful lives.

About the Role

As a Support Manager, you’ll oversee day-to-day service delivery, ensuring that high-quality, person-centred care is always at the heart of everything we do. You’ll guide, mentor, and develop team members to perform with confidence, while maintaining CQC compliance and promoting the best outcomes for the people we support.

This role is ideal for a motivated Supported Living Manager or Social Care Manager who thrives in a role combining leadership, collaboration, and compliance management.

Responsibilities

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    Provide strong leadership and inspire your team to deliver person-centred care and support.

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    Develop and maintain effective support plans using a range of communication aids.

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    Support staff with training, supervision, and professional development.

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    Oversee compliance with CQC, safeguarding, and other regulatory standards.

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    Manage rotas, staffing, and service delivery to maintain quality and consistency.

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    Participate in the on-call rota and travel between supported living locations as needed.

About You

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    You are working towards, or willing to complete a Leadership & Management qualification (NVQ/QCF Level 5).

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    Have experience managing teams in adult social care, ideally with learning disabilities or complex needs.

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    Confident communicator, experienced with digital and compliance systems.

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    Must be a driver with access to your own vehicle.

Why Join Us?

At Affinity Trust, we create environments where colleagues and the people we support can truly thrive. This Support Manager position offers you the chance to combine compassion and leadership while driving real change for individuals with disabilities.

We offer an excellent package of benefits:

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    Stream: Access your pay as you earn it, plus coaching, discounts, and cashback.

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    Blue Light Card: Reimbursement of membership for retail and dining discounts.

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    Simply Health: Fully funded health cash plan with 24-hour GP access.

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    Buy & Sell Annual Leave: Options available twice a year.

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    Pension & Life Assurance: Provided via Scottish Widows.

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    Continued professional development and leadership training opportunities.

Apply Today

If you’re ready to make a lasting impact as a Support Manager, don’t wait - apply today! We’re shortlisting and interviewing as applications come in, so early applications are encouraged.

Step into a rewarding future where you can lead, inspire, and empower others to live the life they choose. Join us as a Support Manager and help make every day count

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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