Expire in: a month
We are seeking an experienced and dynamic Support Manager to join a values-driven charity. This is an excellent opportunity for a passionate healthcare professional to drive quality improvement and operational excellence supporting people with learning disabilities and/or complex mental health needs.
Job: 2499
Location: Southwest
Salary: £40,000 - £43,000 per annum
Lead and manage staff teams to ensure high-quality, safe, and person-centred support to enable people with learning disabilities and/or complex mental health needs to achieve great outcomes
Ensure the highest quality and standards are met in the preparation of risk assessments, support plans, health plans and person-centred support
Undertake the role of Registered Manager (CQC) where required and ensure full compliance with CQC regulations and requirements
Develop and maintain excellent working relationships with families, professionals, referrers, CQC, Local Authorities, commissioners and all other stakeholders
Lead the recruitment, induction, and training of staff, ensuring compliance with policies and equality legislation
Use staff resources efficiently and effectively, including management of rotas, additional hours, use of bank/agency and compliance with working time regulations
Support and develop staff through coaching, individual 1-2-1s, team meetings and observations of practice
Lead and manage staff to ensure the highest levels of performance and standards of conduct are met
Monitor accident and incident reporting, identifying and escalating key themes, and proactively respond to emergency situations
Drive compliance with all policies and regulatory requirements including safeguarding, DBS, GDPR data protection, and health and safety
Monitor and drive compliance of mandatory training and person-specific training requirements
Demonstrate financial and commercial awareness and authorise payments within delegated authorities and budgetsRequired Skills & Experience
Proven operational leadership experience within health and social care settings
Strong understanding of CQC requirements and quality assurance processes
Commitment to the on call rotaIf you meet the above criteria above and you would like to know more, please give me a call on (phone number removed) or send me an updated CV Keystone Care is an equal opportunities employment business and employment agency and welcomes applications from all candidates
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