Hiring Now: Team Leader - Financial Services Near You – Apply Today!

Your Next Team Leader - Financial Services Job Starts Here – Apply Now!

Team Leader - Financial Services

Job Posted: 9 days ago

Salary: £ 33,000 - 35,000 / Annum
Job Type: Permanent
Location: Liverpool, Merseyside

Expire in: 19 days

Job Description

Your new company 
Are you an experienced team leader who leads from the front? 
If so, I want to hear from you!
My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional team leader to join their expanding business. 
Working from contemporary offices with fantastic transport links into the city, this is an opportunity not to be missed. 

Your new role 
The position is offered full time from Monday to Friday with a hybrid model in place. 
Hours of work are Monday to Thursday from 09.00am until 17.30pm, with a 17.00pm finish on Friday. 
The main purpose of the position is to support the Team Manager with day-to-day operations, team development and quality standards within the Business Support team, while acting as an escalation point for complex cases and providing management cover when required.
Some of your duties will include but not limited to 
Provide cover when the Team Manager is absent
Liaise regularly with the Team Manager to align priorities
Support day-to-day management of team rotas and work distribution
Liaise with internal teams to support timely resolution of complex cases.Contact customers who have requested management escalation
Carry out quality control checks on completed cases and calls.Provide feedback and coaching to improve performance and compliance
Strong understanding of Business Support policies, processes and operations.
Understanding of regulatory requirements, including Consumer Duty and complaints handling
Awareness of operational risk 

What you'll need to succeed 

Proven history of working within financial services or an office-based team leader position
Strong communications skills 
Personable and professional 
Passion for going that extra mile and developing staff
Exceptional eye for detail 

What you'll get in return 
Competitive salary at between £33,000 and £35,000 per annum 
Hybrid working 
Great city centre location 
Friendly and supportive team 
25 days holiday plus bank holidays 

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Team Leader - Financial Services job near me in Liverpool, Merseyside! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!