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Team Leader

Job Posted: 7 days ago

Salary: £ 28,500 - 28,500 / Annum
Job Type: Permanent
Location: Skelmersdale, Lancashire

Expire in: 20 days

Job Description

Ribble Recruitment are supporting a reputable Charity in the Bolton area and we have an exciting opportunity to lead services that make a real difference to elderly people across the Skelmersdale area.

As Team Leader, you will oversee two key services:

Supporting people to remain independent in their own homes

Providing practical support through local authority contracts

You will lead a small team, ensure high-quality, person-centred support, and help the services grow sustainably. This is a varied role combining people management, service coordination, and performance oversight.

Key Responsibilities

Leading the Service

  * Oversee day-to-day delivery of both services

  * Ensure services run smoothly, safely, and meet customer needs

  * Monitor performance and identify improvements

  * Support the development and growth of the services

Managing People

  * Lead, support, and motivate staff and volunteers

  * Manage recruitment, induction, and ongoing development

  * Handle day-to-day staffing issues with support from senior managers

  * Ensure the team feels supported, engaged, and valued

Ensuring Quality & Customer Experience

  * Maintain high standards of person-centred support

  * Respond to feedback and resolve any concerns or complaints

  * Support safeguarding and ensure appropriate action is taken

Overseeing Performance & Contracts

  * Monitor service activity and ensure targets are met

  * Support delivery of contracted work

  * Keep accurate records and contribute to regular reporting

Working Collaboratively

  * Work with colleagues across the organisation to promote services

  * Build relationships with local partners and referrers

  * Contribute to service development and new ideas

Supporting Operations

  * Ensure effective use of systems and accurate record keeping

  * Help coordinate rotas, workload, and service delivery

  * Provide cover within the team when needed

About You

We’re looking for someone who is organised, people-focused, and confident managing a busy service.

You will have:

  * Experience of supervising or managing a team

  * Experience working in a customer-focused or care-related service

  * Strong organisational skills and the ability to manage competing priorities

  * Confidence using IT systems (e.g. Microsoft Office or similar)

  * Good communication skills, both written and verbal

It would be great if you also have:

  * Experience of working in a community, health, or social care setting

  * Experience of managing a service or coordinating workloads

  * Understanding of safeguarding and working with vulnerable people

  * Awareness of equality and diversity issues affecting older people

Additional Requirements

A full driving licence and access to a vehicle for work purposes

If this is a role that you would be interested in, please click 'apply' or send your cv to the email below

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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