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Technical & Administration Supervisor
Job Posted: 3 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Manchester
Expire in: a month
Job Description
Technical & Administration Supervisor | Trafford Park, Manchester | Competitive Pay & Benefits
Northern Drives & Controls (NDC) is a specialist in the repair, refurbishment and servicing of industrial electronic equipment used across global manufacturing and automation sectors. We work with a wide range of electronic drives, inverters and industrial control systems, including legacy and obsolete models.
The Technical & Administration Supervisor Role:
We are looking for a Technical & Administration Supervisor to support the Service Manager and ensure the smooth and efficient operation of our busy Service Centre. This is a varied position combining technical understanding, customer contact and operational coordination. Occasional work outside standard hours (08:00–16:30) may be required.
This role offers a clear progression path into senior leadership within the group once you have mastered the full scope of day-to-day operations.
Key Responsibilities of the Administration Supervisor:
Handle incoming customer enquiries regarding collections, deliveries and job progress
Place stock orders and source parts to meet engineer requirements
Issue jobs and support engineering teams in the Service Manager’s absence
Maintain holiday records and assist with basic HR administration
Monitor workshop throughput and support workflow scheduling
Arrange courier collections and deliveries to meet tight timeframes
Produce quotations within KPI targets and follow up to convert into repair orders
Support customers visiting the branch for drop-offs and collections
Oversee preparation of repaired items for dispatch
About You:
Educated in a technical or engineering discipline; electronics repair/refurbishment experience is an advantage
Strong organisational skills with the ability to work under pressure and independently
Excellent communication skills with high accuracy in data entry
Confident with IT systems; Google Workspace experience beneficial
Customer-focused and able to build strong working relationships
Able to travel internationally to group sites in Europe and the USA
What We Offer:
Competitive salary and benefits, including 25 days holiday a year plus bank holidays.
Contributory pension scheme.
Opportunities for flexible working.
Charity events – charity activities to raise funds and charity lunch meetings.
Fully supplied work clothes and PPE where required.
Employee Assistance Program and excellent working environment.
PERKBOX.
Free annual medical and flu vaccination.
Established, specialist engineering company with strong market reputation
Clear long-term career progression to senior leadership
Varied, hands-on role combining technical and administrative responsibilities
Supportive team environment with a focus on service quality and continuous improvement
Free onsite car parking.
What’s Next?
If you have the admin skills and knowledge of the engineering industry, we would love to hear from you. APPLY NOW for immediate considerationBefore You Apply
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