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Technical Alignment Engineer

Job Posted: 20 days ago

Salary: £ 28,000 - 34,000 / Annum
Job Type: Permanent
Location: Frome, Somerset

Expire in: 8 days

Job Description

About the Role

An established and award-winning Managed Service Provider is seeking a Technical Alignment Engineer to join their growing Service team.

This is a hands-on, client-facing role focused on aligning client IT systems with best practices, improving security, and driving ongoing technology improvements. The position involves a mix of on-site and remote work, supporting a wide range of businesses across the South West.

Key Responsibilities

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    Build and maintain strong relationships with clients

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    Conduct quarterly audits of client IT systems and infrastructure

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    Deliver on-site and remote technical improvements

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    Onboard new clients to defined technical standards

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    Maintain clear and accurate technical documentation

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    Support cyber security compliance activities (e.g. Cyber Essentials)

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    Provide excellent customer service to users of all technical abilities

Skills & Experience Required

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    Full UK driving licence (essential)

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    Minimum 3 years’ IT experience (ideally within an MSP environment)

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    Strong knowledge of:

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        Windows Server & Desktop

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        Microsoft 365 & Azure

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        Network infrastructure fundamentals

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    Experience troubleshooting across:

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        Windows, macOS, iOS, Android

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    Understanding of cyber security best practices

💡 Training will be provided for candidates with the right attitude and customer-focused mindset.

Desirable Qualifications

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    Microsoft certifications (Foundation / Associate level)

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    CompTIA A+ or equivalent

Salary & Benefits

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    £28,000 – £34,000 per annum

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    Company vehicle for client visits

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    Up to 28 days holiday + bank holidays

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    Pension scheme

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    Private healthcare & dental

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    Gym membership

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    Cycle to work scheme

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    Free parking

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    Ongoing training and career development

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    Company events and employee perks

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Technical Alignment Engineer job near me in Frome, Somerset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!