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Technical Claims Handler
Monday - Friday 9:00am - 17:30pm (1 in 3 Saturdays 9am - 1pm)
£28,000-£30,000 DOE
Harlow
Are you a natural problem-solver who enjoys guiding people through challenging situations?
Would you like to join a rapidly expanding business that will thoroughly assist with progression and development?
If so, then this position may be for you!
We're looking for a Technical Claims Advisor who can combine accuracy, empathy, and efficiency to help our customers when they need us most. In this role, you will play a key part in ensuring claims are assessed accurately and resolved promptly. You will guide customers through the claims process, offer advice, and ensure all activity aligns with company procedures, regulatory requirements, and service standards.
Technical Claims Advisor Responsibilities:
Provide accurate claims advice across a variety of products and the processes involved within your handling limit.
Resolve claims across a variety of platforms, telephone, email and online.
Collect accurate information and documents to proceed with a claim remaining within Average Claims Spend.
Understanding our various customer's requirements and working with them to ensure they are properly dealt with.
Maintain company service levels and deliver on set KPI's.
Provide professional and friendly service.
Ensure fair settlement of a valid claim.
Service in accordance with industry and company guidelines.
Handle any complaints associated with a claim as per the complaints process.
Manage all administrative aspects of the claim.Technical Claims Advisor Benefits:
Free Parking
Pension: 4% Employee Contribution, 4% Employer Contribution
Fully funded thorough & extensive training
Opportunity to complete courses and qualifications
Excellent progression opportunities
Casual Dress code
Buy additional holidays schemeInterested in knowing more?
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Looking for your next career move? Join a top company hiring Technical Claims Handler job near me in Harlow, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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